© 2016 The Band Perry Live, LLC.
Privacy Policy
Last Updated and Effective as of August 10, 2015
This website is operated by The Band Perry Live, LLC (collectively, “we,” “us” or “our”). This Privacy Policy (“Policy”) explains how we collect, use, disclose and protect information that we learn about you as a result of your interaction with us through the websites on which this Policy is posted, including the websites that you may access using your mobile electronic device (collectively, “Sites”) and the services provided through the Sites (“Services”). By accessing any part of the Sites or using the Services, you agree to the practices described in this Policy and consent to the collection, use and disclosure of your personal information as set out in this Policy. If you do not wish to provide this consent and/or do not agree with any part of this Policy, you should discontinue all use of the Sites and the Services immediately.
- When does this Policy apply?
- What is the effective date of this Policy?
- What is our policy on children’s privacy and privacy rights of California minors?
- What information about you do we collect and how do we use it?
- Will we share your information with third parties?
- What choices do you have about the collection and use of your information?
- What is our policy on tracking?
- If you are a resident of California, what are you California Privacy Rights?
- What security measures do we take?
- Does this Policy apply in countries outside the United States?
- How can you contact us with questions about this Policy or our privacy practices?
When does this Policy apply?
This Policy applies solely to our online information gathering and disclosure practices in connection with the Sites, and does not apply to any of our practices conducted offline.
This Policy is only applicable to the Sites and not to any other website or service that you may be able to access from any of the Sites. When you click on an advertisement or a logo that is displayed on any of the Sites and that links you to a different website, or when you use any third-party app, tool, widget, plug-in or extension on the Sites or as part of any of the Services, information about you may be collected through automated means. We do not control, and are not responsible for, any third party’s collection and use of your personal information. You should refer to the privacy policies of such third parties to learn about their information collection, use and disclosure practices.
What is the effective date of this Policy?
This Policy is effective as of the “Last Updated and Effective” date set out above. We reserve the right to modify this Policy at any time, and such revisions will become effective upon the earlier of (a) posting the revisions to the Sites, or (b) distribution of the revisions by electronic mail. For this reason, please visit this page on a regular basis and check the “Last Updated and Effective” date at the top of this Policy to ensure that you are familiar with the most recent version of this Policy. Your continued use of any of the Sites or the Services after the effective date of the revisions signifies your acceptance of any such changes or revisions.
What is our policy on children’s privacy and privacy rights of California minors?
The Sites and the Services are not for children under 13 years of age, and we do not knowingly collect or store personal information from users who are under 13 years of age. No personal information should be submitted to, or posted at, the Sites or in connection with any of the Services by users under 13 years of age. If you become aware that your child under 13 years of age has provided his or her personal information to us, please contact us at [email protected]. If we determine that we are storing such information, we will delete it from our files immediately.
If you are a resident of the State of California, under 18 years of age and a registered user of any service available on the Sites, and you have posted content or information on the Sites, you may request and obtain removal of the content or information posted by you, by contacting us at [email protected]. Please note that our removal of such content or information does not ensure complete or comprehensive removal of this content or information from the Sites.
What information about you do we collect and how do we use it?
By accessing or using the Sites, you may provide us with two types of information: (1) personally identifiable information that you voluntarily choose to disclose to us, such as your name, address, telephone number and e-mail address; and (2) non-personally identifiable information that we collect through the use of technology, such as “cookies,” “web beacons” and/or “web logs.” We use the information we collect to monitor and analyze how users use the Sites and the Services, to provide customer service and to maintain and improve the Services. We may also collect technical information to help us identify your mobile device.
You may be asked to submit personally identifiable information to access or use certain aspects of the Services offered on the Sites – for example, when you create an account, subscribe to our mailing list, purchase a product, purchase tickets, contact us, receive customer or technical support, or participate in chat rooms, forums, polls, surveys, questionnaires, or contests, sweepstakes or other promotions, or request and/or participate in meet-and-greet events.
We use cookies for a variety of purposes. We may use cookies for system administration, to assess the performance of the Sites and the Services, to enhance your online experience, and to personalize your use of the Sites. You may choose to disable cookies on your computer, block all cookies, or receive a warning before a cookie is stored on your computer (please consult instructions for your web browser). However, if you disable or block certain cookies, it is possible that some parts of the Sites and/or the Services will not be available to you.
We use web beacons and web logs to monitor and analyze how the Sites and the Services are used, to provide customer service, and to maintain and improve the Services. Web beacons and web logs allow our servers to automatically record information that your browser sends whenever you visit the Sites. This information includes the time and date of your visit, your Internet Protocol address, your geographic location (your zip code, your area code and/or your time zone), your browser type and version, the Sites and/or the Services you use, and when and how long you use them. We may also collect technical information to help us identify your mobile device. Mobile devices typically provide users with the ability to disable location services. If you have questions about how to disable the location services on your mobile device, you should contact your mobile service provider or your device manufacturer.
The personally identifiable information that you provide to us allows us to fulfill your product or service order; contact you about your account or your order of our products or services; alert you of new products or services, features or enhancements; notify you of changes in the Services; handle/route your customer service questions or issues; and/or inform you of contests, promotions, or special events and offers that we think may be of interest to you.
Will we share your information with third parties?
We may use your personally identifiable information and your non-personally identifiable information to provide analyses of the users of the Sites and the Services, in the aggregate, to prospective partners, advertisers and other third parties.
We may disclose certain elements of your personally identifiable information (e.g., your name and e-mail address) with our industry partners (including, without limitation, our record label and management company), affiliated companies, subsidiaries, and/or contractors, and their respective employees, agents, contractors and sub-contractors, for the purpose of enabling them to communicate directly to you about items related to The Band Perry, including, without limitation, announcements and information on upcoming events or promotions related to The Band Perry, fan voted awards, ticket on-sales, new releases, promotions and contests and any other items that we think may be of interest to you.
We will share your personally identifiable information with other parties under the following circumstances:
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Protection of Rights. We will share personally identifiable information if we have a good faith belief that: (a) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation or legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities; (b) such action is appropriate to enforce the Terms of Use for the Sites, including any investigation of potential violations thereof; (c) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Sites and/or the Services; and/or (d) such action is appropriate to protect our rights, property or safety, or the rights, property or safety of our employees or of other users of the Sites and/or the Services.
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Asset Transfers. If we become involved in a merger, acquisition or other transaction involving the sale of some or all of our assets, user information, including personally identifiable information collected from you through your use of the Sites and/or the Services, could be included in the transferred assets. Should such an event occur, we will use reasonable measures to notify you, through e-mail and/or a prominent notice on the Sites.
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Service Providers. We will share your personally identifiable information with service providers that we engage in connection with the Services and/or the Sites. For example, we have partnered with other companies to sell products through the Services, to fulfill product orders, to process payments, to administer our e-mail announcements, and to process, analyze and/or store data. We may disclose certain elements of your personally identifiable information (e.g., your name and e-mail address) with our industry partners (including, without limitation, our record label and management company), affiliated companies, subsidiaries, and/or contractors, and their respective employees, agents, contractors and sub-contractors, for the purpose of enabling them to communicate directly to you about items related to The Band Perry, including, without limitation, announcements and information on upcoming events or promotions related to The Band Perry, fan voted awards, ticket on-sales, new releases, promotions and contests and any other items that we think may be of interest to you.
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Online Sweepstakes, Contests and Other Promotions. If you choose to participate in any of our online promotions, such as a sweepstakes or a contest, your personally identifiable information collected in connection with such a promotion will be shared with the third-party sponsor or administrator of the promotion, or as otherwise provided in the Official Rules for the promotion. You should carefully review the Official Rules of each promotion in which you choose to participate through the Sites, as they may contain additional important information about a third party’s use of your personally identifiable information. To the extent that a promotion’s Official Rules conflict with this Policy, the Official Rules will govern collection and use of your personally identifiable information in connection with that particular promotion.
What choices do you have about the collection and use of your information?
Control of Your Information
For any of the Services that include an account access, you may review, update or delete your personally identifiable information, or modify your account preferences, by accessing the “My Account” area of the Services. To update or delete personally identifiable information that you had provided in connection with any other Services, you may contact us at [email protected]. Please note that when you delete your account, we may retain your account information for a reasonable period of time, for the purpose of internal account management and fraud prevention.
Opting Out of Receiving Communications from Us
If you no longer wish to receive our announcements by e-mail, you may unsubscribe from receiving them, at any time, by choosing the “Unsubscribe” link at the bottom of our e-mails, or by writing to us at [email protected]. If you contact us by e-mail to change your contact preferences, we will implement your requested changes in a reasonable period of time. Please note that your requested changes will not be effective until we implement such changes. Please also note that you cannot unsubscribe from certain correspondence from us, such as messages relating to your account transactions.
If you choose to join one of our mobile marketing lists, please be aware that there are usually costs associated with receiving SMS or MMS messages, which are determined by your carrier. You should contact your carrier to determine what charges apply before you sign up to receive our updates via your mobile telephone. If you wish to stop receiving messages from us on your mobile telephone, simply write “STOP” in a reply to our message.
Mediation
You agree that, in the event that any dispute or claim arises out of or relating to this Policy or our privacy practices, you will attempt in good faith to negotiate a written resolution of the matter directly with The Band Perry Live, LLC and/or our affiliates or subsidiaries, depending on your concern. You agree that if the matter remains unresolved for forty-five (45) days after notification (via Certified Mail or personal delivery) that a dispute exists, the parties shall join in mediation services in Nashville, Tennessee, with a mutually chosen mediator, in an attempt to resolve the dispute. Should you file any arbitration claims, any administrative actions, and/or any court actions without first having attempted to resolve your claim by mediation, then you agree that you will not be entitled to recover any costs of the proceeding, including, without limitation, your attorneys’ fees or other costs, even if you would otherwise be entitled to them.
What is our policy on tracking?
We do not participate in tracking networks and do not intentionally or knowingly allow other parties to collect personal information about your online activities over time and across different websites, when you visit the Sites or use any of the Services.
You may be able to adjust your browser’s setting to turn on a “do not track” feature. We support “do not track” and will honor a relevant “do not track” signal. However, because there is no uniform standard for “do not track” signal recognition, the Sites may not respond to all types of “do not track” signals.
If you are a resident of California, what are your California Privacy Rights?
Under the California Civil Code, residents of the State of California who have provided any personally identifiable information to us have the right to request a list of all third parties to whom we have disclosed personally identifiable information during the preceding year for direct marketing purposes. If you are a California resident and wish to make such a request, please send an e-mail to [email protected] or contact us at the address below.
What security measures do we take?
The personally identifiable information that you provide to use is stored on servers that are located in secured facilities with restricted access, and protected by protocols and procedures designed to ensure reasonable security of such information. In addition, we restrict access to your personally identifiable information to those of our employees, independent contractors and agents who need to know this information in order to develop, operate and maintain the Sites and the Services. However, no data transmission over the Internet or through mobile telecommunications can be guaranteed to be completely secure, and, for this reason, we cannot ensure or warrant complete security of any information about you that you transmit to us or that we otherwise collect. You can help protect your personally identifiable information by using a combination of letters, numbers and special characters in your password, changing your password often, using a secure web browser, and signing off and closing your web browser when you are finished with the use of the Sites.
Does this Policy apply in other countries outside the United States?
We comply with the United States privacy laws and regulations. We do not represent that the Sites are governed by, or operated in accordance with, the laws of other nations, or that the Sites or any portion of the Sites are appropriate or available for use in any particular location. If you choose to access the Sites, you do so at your own risk, and you are responsible for complying with all local laws, rules and regulations. By accessing any part of the Sites or using any of the Services, visitors to the Sites from outside the United States acknowledge and agree that the Sites are subject to United States laws and regulations, and waive any claims against us that may arise under their own national laws.
How can you contact us with questions about this Policy or our privacy practices?
If you have any questions about our privacy practices or this Policy, please contact us at [email protected].
© 2015 The Band Perry Live, LLC. All Rights Reserved.